Introduction

At Singh Automobile Mahindra Tractor, we respect and value the privacy of our customers, website visitors, business partners, and service users. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you interact with our dealership, website, products, services, financing assistance, and customer support channels.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

About Singh Automobile Mahindra Tractor

Singh Automobile Mahindra Tractor is an Authorized Mahindra Tractor Dealership serving farmers and agricultural businesses since 1999.

Our dealership offers:

Mahindra Tractor Sales
Agricultural Implements
Genuine Spare Parts
Tractor Servicing & Repairs
Financing Assistance
Tractor Exchange Programs
Customer Support Services

We are committed to maintaining the highest standards of privacy and data protection.

Information We Collect

We may collect personal and non-personal information through our website, dealership visits, service requests, inquiries, and financing applications.

Personal Information

The information we may collect includes:

Full Name
Mobile Number
Email Address
Residential Address
Village/Town Information
State and Postal Code
Occupation Details
Agricultural/Farming Information
Tractor Ownership Details
Government Identification Information (where legally required)
Aadhaar Card Information (for financing assistance)
PAN Card Information (where required by financial institutions)

Tractor & Service Information

We may collect information related to:

Tractor Models of Interest
Tractor Purchase History
Service Records
Warranty Information
Spare Parts Requirements
Financing Requests
Exchange Program Details

Website Usage Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Website Usage Statistics
Pages Visited
Time Spent on Website
Referral Sources

How We Use Your Information

We use collected information for the following purposes:

Sales & Product Support

Responding to inquiries
Providing tractor quotations
Scheduling product demonstrations
Managing tractor deliveries
Informing customers about new products and offers

Customer Service

Processing service requests
Scheduling maintenance appointments
Providing technical support
Resolving customer concerns
Improving customer satisfaction

Financing Assistance

Facilitating loan applications
Coordinating with financial institutions
Verifying financing eligibility
Processing required documentation

Service & Warranty Management

Maintaining service records
Processing warranty claims
Providing after-sales support
Improving service quality

Website Improvement

Enhancing user experience
Improving website functionality
Monitoring website performance
Understanding visitor behavior

Legal Basis for Processing Information

We process personal information only when:

Customer consent has been obtained
It is necessary to fulfill contractual obligations
Legal compliance requires processing
Legitimate business interests exist
Financing or dealership operations require processing

Information Sharing

Singh Automobile Mahindra Tractor does not sell, rent, or trade customer information to third parties.

Information may be shared only with:

Mahindra & Mahindra Ltd.

For:

Product registration
Warranty processing
Customer support programs
Product updates
Service campaigns

Financial Institutions

For:

Loan processing
EMI approvals
Financing verification
Documentation review

Authorized Service Partners

For:

Service operations
Warranty support
Technical assistance
Spare parts management

Government Authorities

Where required by:

Applicable laws
Court orders
Regulatory obligations
Government investigations

Data Security

We implement appropriate administrative, technical, and physical security measures to protect personal information.

These measures include:

Secure Data Storage
Restricted Access Controls
Employee Confidentiality Policies
Secure Communication Systems
Regular Security Monitoring

While we take reasonable steps to protect information, no electronic transmission or storage system can be guaranteed completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Provide requested services
Maintain customer records
Fulfill legal obligations
Resolve disputes
Enforce agreements

Information no longer required will be securely deleted or anonymized.

Cookies Policy

Our website may use cookies and similar technologies to:

Improve website performance
Remember user preferences
Analyze visitor activity
Enhance user experience
Monitor website traffic

Users may disable cookies through browser settings; however, some website features may not function properly.

Marketing Communications

We may occasionally send:

Product updates
Tractor launch announcements
Service reminders
Promotional offers
Event invitations

Customers may opt out of marketing communications at any time.

Third-Party Websites

Our website may contain links to:

Mahindra Official Websites
Financial Institutions
Government Portals
Social Media Platforms
Business Partners

We are not responsible for the privacy practices or content of third-party websites.

Users should review the privacy policies of such websites separately.

Children’s Privacy

Our services are intended for adults involved in agricultural and business activities.

We do not knowingly collect information from individuals under the age of 18 without appropriate consent.

Your Privacy Rights

You may have the right to:

Access Information

Request a copy of your personal information.

Correct Information

Request correction of inaccurate or incomplete data.

Delete Information

Request deletion of information where legally permissible.

Restrict Processing

Request limitations on data processing activities.

Withdraw Consent

Withdraw previously provided consent.

Opt-Out

Unsubscribe from marketing communications.

Contact Information

Singh Automobile Mahindra Tractor

📍 GT Road, Beside Dilli Darbar Restaurant, Nauwa Bagh, Fatehpur, Uttar Pradesh – 212601

☏ Sales Department: +91 8071639066

📧 Email: mahindra@singhautomobile.com

🌐 Website: www.mahindra.singhautomobile.com

Changes to This Privacy Policy

Singh Automobile Mahindra Tractor reserves the right to modify, update, or revise this Privacy Policy at any time.

Updated versions will be posted on this page with the revised effective date.

Consent

By accessing our website, purchasing tractors, requesting financing assistance, booking services, submitting inquiries, or otherwise interacting with Singh Automobile Mahindra Tractor, you acknowledge that you have read, understood, and agreed to this Privacy Policy.